Remote Assistance

Remote Assistance has created this privacy statement in order to demonstrate its firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.

Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information.

Registration Forms
Our site's registration forms require users to give us contact information (like name, email, and postal address).

Contact information from the registration forms is used to ship purchases and send information about our company. The customer's contact information is also used to get in touch with the customer when necessary.

Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Public Forums
This site makes message boards, chat rooms, forums, and/or newsgroups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Children's Guidelines
This site meets the Online Privacy Protection Act guidelines. The following criteria are violated:

This site does not provide children notice of what information is collected.
This site des not encourage children to get their parent's permission before sharing personal information online. This site does not allow the parent to obtain the information collected from the child and provide a way for the parent to prevent the future use of that information.

Data Quality/Access
This site gives users the following options for changing and modifying information previously provided:

You can send email to: webmaster@remoteassistance.com
You can call in your info to 877.890.0522 or fax to 310.388.3287.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: webmaster@remoteassistance.com

For other Terms of Use applicable to this site, please review the Terms of Use Agreement by clicking here.